'

Refund Policy

We aim to ensure that you’re satisfied with our form builder service. However, if you experience any issues or are not fully satisfied, please review our refund policy below.

1. Free Trial Period

  • New users can try our service with a free plan to evaluate its features before subscribing to a paid plan. We encourage users to fully explore the free plan before committing to a subscription.

2. Refund Eligibility

  • Monthly Subscriptions: Refunds are available within the first 7 days of a monthly subscription purchase if you are not satisfied with the service. Refunds are not issued for cancellations after the first 7 days of a billing cycle.
  • Annual Subscriptions: Refunds are available within the first 14 days of purchase. If you are not satisfied with the service, please contact us within this period to request a refund. No partial refunds are provided if you cancel an annual plan after 14 days.

3. Refund Exclusions

  • Refunds are not available for:
    • Partial months of service
    • Subscription renewals (automatic renewals of monthly or annual subscriptions)
    • Downgrades from a higher to a lower plan tier
    • Add-on purchases, such as additional submissions, integrations, or premium features, once accessed
  • In cases where a refund is issued, all access to paid features and data associated with the subscription will be restricted upon cancellation.

4. How to Request a Refund

  • To request a refund, contact our support team at [support email or link] with your account details and reason for cancellation. Refund requests are processed within 5–10 business days.

5. Exceptional Circumstances

  • We understand that exceptional circumstances may arise (e.g., technical issues or billing errors). In such cases, please reach out to us, and we’ll work with you to resolve the issue or, if appropriate, issue a pro-rated refund.

6. Modifications to Refund Policy

  • We reserve the right to modify this refund policy at any time. Changes to the policy will be communicated on our website and will apply to subscriptions purchased after the modification date.

Thank you for choosing our service. We’re committed to providing a high-quality experience and are here to help if you have questions or concerns regarding your subscription.

This policy ensures transparency while giving users a fair opportunity to assess the service before making a financial commitment.

Type to search